Posted 28 September 2009 - 09:25 PM
Posted 28 September 2009 - 11:03 PM
Hope someone can offer something more specific, but hope that's useful in the interim.
Posted 29 September 2009 - 09:14 AM
We had something like that some time ago, this one would disappear for a few days and then pop up again.
When I told our local computer man, it seemed the message is the all part of a scam to get you to pay money for an antivirus/spy-ware, the message IS the virus.
Anyway we ended up having the hard drive wiped and reloaded, only way to get rid of it.
And then changed our antivirus protection to one recommended by him, not the one B.T. use.
Lets hope what you have isn't the same.
Posted 29 September 2009 - 07:41 PM
Posted 29 September 2009 - 07:48 PM
Hi teresa - if it's quarantined you should be okay, unless it's one that reinstalls itself every time you restart. If that is happening then you will have to track it down and delete the installer from the registry, but if you're not getting 'fresh' versions when you scan again then you're probably safe.
System restore might have helped, provided you went back to a place prior to infection and it's not installed a root kit in the registry. hope so.
Posted 29 September 2009 - 08:32 PM
thanks for your reply.
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