Advice re; mad comp.....

[smiley]

Hiya,

 

We're having a mighty big problem with comp at the moment.

 

We tried to get The Sims to play - we haven't played it for ages and it wouldn't start up.

 

Brother advised un-instaling and then re-instaling.

 

Un-instaled, did disk cleanup, defragment etc, restarted comp etc.....

 

Put in Sims disc to re-instal, but when we click 'instal' the Epson scanner screen pops up.........

 

Now - is there any way we can stop this from happening other than un-instaling Epson stuff.

 

 

Very annoyed and confused

[Lufty]

Hiya,

 

We're having a mighty big problem with comp at the moment.

 

We tried to get The Sims to play - we haven't played it for ages and it wouldn't start up.

 

Brother advised un-instaling and then re-instaling.

 

Un-instaled, did disk cleanup, defragment etc, restarted comp etc.....

 

Put in Sims disc to re-instal, but when we click 'instal' the Epson scanner screen pops up.........

 

Now - is there any way we can stop this from happening other than un-instaling Epson stuff.

Very annoyed and confused

 

Hi smileymab

 

This is very difficult to advise on without being infront of the computer but in similar situations the only way to fix this problem is to un-install and then re-install the Epson scanner software.

 

Sorry this probably is not what you wanted to hear.

 

Kind regards

 

 

 

Lufty

[smiley]

Oh Bug*er!! Thanks anyway xx

[smiley]

And, of course, as sods law would decree.............. cannot find the disc for Scanner setup .......

 

Am off to bang head on hard wall .......................

[smiley]

I did it !! I did it !!

 

Don't ask me how - !!

 

Little monkey is happy he can build houses again...... ("The people are boring mummy!" )

 

Whoo - Hoo !