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Sally44

Problems opening PDF files

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Hoping someone on here can help with this so I don't have to take it into the computer repair man.

 

When I have an email with an attachment, when I try to open it, it takes me to another "file conversion" window, and whatever I click it brings up a page of unreadable jargon and shapes!

 

Any ideas?

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Sometimes opening an attachment dirctly from the mail programme doesn't work.

First "save as ..." the file to your harddisk.

Then you could do a virus scan.

Then you could try to open it ...

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oh it sounds like encoding? What format has the person saved it under, because when someone saves .doc and sends me information it opens encoding but if someone sends RFT then it opens without encoding but in microsoft office, and not wordpad

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I've downloaded Adobe, and that is working, but I have to open PDF's in a 'file' first. So it isn't doing it automatically - but it is better than before.

 

 

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