Mumble Report post Posted January 7, 2009 Finally, I got my referral through to a specialist adult ASD service - this couldn't have come soon enough as I'm going to crack soon as I'm not coping at all at the moment even with the basics. However, in the letter they sent, they have asked me to phone them to confirm - even though not being able to use a phone is one of my main issues that I need help in addressing (that was in the referral letter)... Quote Share this post Link to post Share on other sites
Enid Report post Posted January 7, 2009 You couldnt make it up could you Enid Quote Share this post Link to post Share on other sites
Cat Report post Posted January 7, 2009 It appears that they don't even understand the basics and can't read either <'> Cat Quote Share this post Link to post Share on other sites
Kathryn Report post Posted January 7, 2009 It's irritating, Mumble, but in view of the other stresses you have at the moment, try not to get too wound up about it. It's probably just a routine letter sent by a clerk in the office, and may not be indicative of the service itself. Look on the bright side, you're in their system at last. Is there an email address or fax you can send an acknowledgement to instead? Failing that, an very short letter will surely do. You can also mention your need for alternative means of communication. K x Quote Share this post Link to post Share on other sites
Mumble Report post Posted January 7, 2009 It's irritating, Mumble, but in view of the other stresses you have at the moment, try not to get too wound up about it. It's probably just a routine letter sent by a clerk in the office, and may not be indicative of the service itself. Look on the bright side, you're in their system at last. Is there an email address or fax you can send an acknowledgement to instead? Failing that, a very short letter will surely do. You can also mention your need for alternative means of communication. Yeah, I know it's probably just their standard letter - it just annoys me that such services don't think about their initial communications. I'm trying to be positive about this as I really need some support - I've been trying to cope alone with too much over the last few months and I'm cracking now, so it's actually come at a good time. They gave no alternative method of communication, just three phone numbers. My hall manager phoned up for me but I will raise the issue with them - you never know, it might help someone else. Quote Share this post Link to post Share on other sites
something_different Report post Posted January 7, 2009 yes surely with it being an ASD service they should have alternative, most suitable being an e-mail address. Difficulty using a phone is a common problem, i hate it, even if its to speak with a close family member. Quote Share this post Link to post Share on other sites
