Hi
I applied online in April, and yesterday received a 'phone call from the local family fund rep.
She took all the details over the phone, which took about an hour, but besides that, she also gave lots of local info about different groups.
She then said I would receive a letter from the head office, asking for me to send income confirmation, and then I would know a couple of weeks after that, so about 3.5 months in total.
I saw from your post on the family fund you are also having problems getting DLA for your child.
We had a similar problem, but in the end went to a local disability rights group. They had experts there who 'helped' us fill in the form, and we received DLA very quickly.
I am hoping there may be a similar group in your area, or perhaps CAB, or the local NAS could help.
It isn't that these people put anything different in the forms, it is how they word it, and explain the information better than we can, in a way that lets the DLA people see there IS a problem.
Barry