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      Depression, Mental Health and Crisis Support   06/04/2017

      Depression, Mental Health and Crisis Support   Depression and other mental health difficulties are common amongst people on the autistic spectrum and their carers.   People who are affected by general mental health difficulties are encouraged to receive and share information, support and advice with other forum members, though it is important to point out that this exchange of information is generally based on personal experience and opinions, and is not a substitute for professional medical help.   There is a list of sources of mental health support here: <a href="http://www.asd-forum.org.uk/forum/index.php?showtopic=18801" target="_blank">Mental Health Resources link</a>   People may experience a more serious crisis with their mental health and need urgent medical assistance and advice. However well intentioned, this is not an area of support that the forum can or should be attempting to offer and we would urge members who are feeling at risk of self-harm or suicide to contact either their own GP/health centre, or if out of hours contact NHS Direct on 0845 4647 or to call emergency services 999.   We want to reassure members that they have our full support in offering and seeking advice and information on general mental health issues. Members asking for information in order to help a person in their care are seeking to empower both themselves and those they represent, and we would naturally welcome any such dialogue on the forum.   However, any posts which are deemed to contain inference of personal intent to self-harm and/or suicide will be removed from the forum and that person will be contacted via the pm system with advice on where to seek appropriate help.   In addition to the post being removed, if a forum member is deemed to indicate an immediate risk to themselves, and are unable to be contacted via the pm system, the moderating team will take steps to ensure that person's safety. This may involve breaking previous confidentiality agreements and/or contacting the emergency services on that person's behalf.   Sometimes posts referring to self-harm do not indicate an immediate risk, but they may contain material which others find inappropriate or distressing. This type of post will also be removed from the public forum at the moderator's/administrator's discretion, considering the forum user base as a whole.   If any member receives a PM indicating an immediate risk and is not in a position (or does not want) to intervene, they should forward the PM to the moderating team, who will deal with the disclosure in accordance with the above guidelines.   We trust all members will appreciate the reasoning behind these guidelines, and our intention to urge any member struggling with suicidal feelings to seek and receive approproiate support from trained and experienced professional resources.   The forum guidelines have been updated to reflect the above.   Regards,   The mod/admin team
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changing provider

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hi I got a call from a provider offering me a much cheaper bundle of phone and broadband which they would organise and was due to change in about 3 weeks when I suddenly got cut off. My current provider said they couldn't help this; it was down to new provider. New provider said it was old provider cutting me off too soon (sounds spiteful!) Anyway I cannot live without internet access, certainly not for a few weeks.


My phone provider (BT)sent me a letter saying it will cost me £90 to get out my contract so have decided to stay with them until it ends. My old broadband provider was persuaded to put me back online but I am not happy! I've asked for my MAC code and will look for someone else. I pay £23.99 for an ADSL unlimited use. It's supposed to be the fastest you can get but checker says I get speed of 2.7 which sounds pants? I'm not techie, you can probably tell!


My kids are all online, so guess I need an unlimited deal, but when I went on a comparison site, the reviews on everyone were awful! can anyone give me some advice? I have a BT line which I'm keeping and just need broadband. I don't have cable facility.

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You can narrow down your search of internet providers that service your local exchange here..




Just look for your local exchange and click it then check the table entitled 'LLU operator presence' to see who is in your area. Then you can compare them and see who has the best deal.


Here's a site that has a chart of ISP's rated by thousands of users which might help you narrow it down.




Edit. The price you are currently paying seems extortionate. I'm with AOL (now carphone warehouse) and I'm £9.99 for 8mb unlimited usage and I can get 7mb speeds regularly.

Edited by Jota

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Hi shona -

would agree with above about pricing if that's purely for internet access, but if by 'unlimited access' you mean that includes telephone too (and line rental?) then it's reasonable. You need to check what the new provider is offering carefully - at the mo there are many quoting what appear good prices but when you look closer there's a little asterisk and a footnote saying 'plus line rental@ ****' or maybe the phone is only inclusive at weekends or something. Many also offer 'introductory' rates, but it's only clear in the small print that the price goes up after the first three months or whatever... :angry:

Broadband speed is an iffy promise - as the 'max speeds' offered are totally dependent on the exchange you go through and the cabling from your home to the exchange. Chances are if you currently only get 2.7Mb on an 8Mb (or faster)tariff then that's the max you'll get with a new provider too - unless it's someone who's offering fibre optic, newly laid cables, like Virgin. Their prices, BTW, do not include line rental ;), so add eleven pounds per month (I think) if they're the new one you're considering.


Hope that's helpful





Edited by baddad

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