lorryw Report post Posted December 6, 2005 I have just been to my bank to open a care account . SS insist that I open account with both mine and sons name for the sole purpose of recieving and paying out money for his cares. I approached my bank last week, no go. They insisted that I would have to apply for power of attorney or through the courts. The woman actually whispered that I should try another bank! Attempt two, today strode to different branch armed with letter from SS explaining the situation. Still no go, I was so angry I felt my eyes stinging with tears. I stood my ground and mentioned the British Banking Association letter (I had already shown it to them and they hadnt actually read it) They then insisted my son attend an interview, I pointed out he had severe learning difficulties, couldnt write or speak. She then trotted out a tale about opening an acount for an 8 week baby who had to be in the interview whilst the parents opened the accountThey reluctantly agreed and made an appointment for 3 this afternoon. Now that Im home Im angry about that as well. I should have asked them to do it there and then. My husband will have to be at home yet again whilst I make another visit to the bank. To rub salt into the wound the bank was festooned with leaflets declaring how wonderful they were with disabled people! I have had such a tough year with officialdom, DLA, Council tax, social services its just one obstacle too many. Oh well, up and onwards (she says between gritted teeth) Love Loraine Quote Share this post Link to post Share on other sites
forbsay Report post Posted December 6, 2005 Hi <'> <'> <'> <'> <'> <'> <'> <'> Forbsay xx Quote Share this post Link to post Share on other sites
smiley Report post Posted December 6, 2005 <'> <'> <'> <'> <'> <'> And one (or three...) of these xxxxxxxx Quote Share this post Link to post Share on other sites
lisann Report post Posted December 6, 2005 Oh Hun sending lots of these <'> <'> <'> <'> and lots of these xxxxxxx Quote Share this post Link to post Share on other sites
call me jaded Report post Posted December 6, 2005 You could use online banking which doesn't require attendance at the branch. Quote Share this post Link to post Share on other sites
Jadensmum Report post Posted December 6, 2005 Sending some more! <'> <'> <'> and definitely some of these Denisex Quote Share this post Link to post Share on other sites
rainbow queen Report post Posted December 6, 2005 (edited) you could try a post office account- i have one which my benefits is paied into .i think i only filled in a form for it-you get statements every 3 months and card to draw out the cash. its not switch or anything[the card] its just for drawing your money out. p.s you can use it in any post office branch as well Edited December 6, 2005 by rainbow queen Quote Share this post Link to post Share on other sites
lorryw Report post Posted December 6, 2005 Thanks chaps, I didnt bother going back to my bank and tried a completely different one. They were an absolute delight and were so kind and helpful, in complete contrast to my own bank.Account now up and running and I can pass the details to SS to enable me to pay my sons carers (a grand total of 8 hours a week) Whilst I was out my own bank rang and left a message. They had checked with procedures (?) and would require a court order or evidence of receivership before they could open an account. Im glad I didnt go back for my appointment, I wouldnt have been responsible for my actions. Im about to write a stiff letter of complaint to both bank and Bankers Association. Thanks for reading my grumble and the hugs! Love Loraine xxx Quote Share this post Link to post Share on other sites
smiley Report post Posted December 6, 2005 Great news! Well done, have one of these.. And then onto that letter Quote Share this post Link to post Share on other sites
Kathryn Report post Posted December 6, 2005 Loraine, <'> <'> <'> I'm glad you got it sorted out in the end, I hope the day ends better than it began. K x Quote Share this post Link to post Share on other sites
barefoot wend Report post Posted December 6, 2005 Loraine Quote Share this post Link to post Share on other sites
Flora Report post Posted December 6, 2005 Lorraine. Great outcome, I'm glad you decided another bank and got a more friendly and helpful response eventually. It just shows what perseverance can achieve. Lauren Quote Share this post Link to post Share on other sites
kirstie Report post Posted December 6, 2005 Loraine, sometimes these things are soul destroying and you just want to explode. I'm glad you got it worked out in the end though, well done! <'> Quote Share this post Link to post Share on other sites
asereht Report post Posted December 6, 2005 Hi late to the thread as usual! Glad it went well in the end. Quote Share this post Link to post Share on other sites
oracle Report post Posted December 7, 2005 I'm late too but well done you and if I were you I would probably wait until everything is up and running and then transfer all of my business to the nice bank, away from the bank with the nasty attitude. Carole Quote Share this post Link to post Share on other sites
Helen Report post Posted December 8, 2005 Loraine <'> <'> <'> Helen xx Quote Share this post Link to post Share on other sites
DAS999 Report post Posted December 8, 2005 <'> Big hugs <'> Quote Share this post Link to post Share on other sites